Thank you for your great customer service. We realize that your toddler cars are packaged at the factory and get shipped to your warehouse then out to us as a customer so things can happen that are outside your control. We received our vehicle and one of the wheels was damaged and would not go onto the vehicle. We emailed customer service with a picture of the wheel and had a tracking number the same day of a replacement wheel being sent out to us. Love it! Now my baby's AMG Mercedes is lookin' fresh and clean.
Thank you Car Tots,
Lourdes in California